Return, Exchange & Refund Policy

At BindasLook.com, we aim to provide a smooth and satisfying shopping experience. If you are not completely satisfied with your purchase, we’re here to help.

Please read our return, exchange, and refund policy carefully.

1. Return Eligibility

You may request a return if:

• The product is unused, unwashed, and unworn

• All original tags are intact

• The product is in its original packaging

• The return request is raised within 7 days of delivery

Items that do not meet these conditions may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return:

• Products purchased during clearance or final sale

• Customized or altered products

• Innerwear or hygiene-sensitive items

• Damaged products due to misuse

3. Exchange Policy

We offer size exchanges subject to availability.

• Exchange requests must be raised within 7 days of delivery

• If the requested size is unavailable, you may choose:

  • Store credit

  • Refund (as per policy)

Only one exchange is allowed per order.

4. How to Request a Return

To initiate a return:

1. Email us at 

2. Share your Order ID and reason for return

3. Our team will guide you through pickup or return shipping instructions

Do not send products without prior approval.

5. Refund Process

Once we receive and inspect the returned product:

• Refunds will be processed within 5–7 business days

• The refund will be credited to the original payment method

For Cash on Delivery (COD) orders:

• Refunds may be issued via bank transfer or store credit

Shipping charges (if applicable) are non-refundable.

6. Damaged or Wrong Product

If you receive:

• A damaged item

• A defective product

• An incorrect product

Please notify us within 48 hours of delivery with photos or videos.

We will arrange a replacement or full refund at no extra cost.

7. Return Shipping Charges

• If the return is due to our error (wrong/damaged product), return shipping is free.

• For size or preference-based returns, shipping charges may apply.

8. Cancellation Policy

• Orders can be cancelled before dispatch.

• Once shipped, cancellation is not possible, but you may request a return after delivery.

9. Important Notes

• BindasLook.com reserves the right to reject returns that do not meet policy conditions.

• Excessive or suspicious return behavior may result in account restrictions.

???? Strategic Suggestion (Conversion Tip)

To compete with brands like:

• Libas

• BIBA

Consider:

• 7-day easy return

• Free first exchange

• COD + UPI refund support

This increases conversion rate significantly.

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